Resolving the office error code 30103-13

Resolving the office error code 30103-13

Microsoft Office has become one of the crucial requirements in our daily life, be it for work, studies, or personal use.  With using platforms like Microsoft Office, there exists a possibility of technical errors. To get the hands-on the solutions of such error, visit the site www.office.com/setup. One such issue is the office error 30103-13 which occurs during the installation and updating of Microsoft Office. The error might occur due to a restricted network or Firewall. Due to security reasons, the network rules might block the process of installation and updating of Office. The Firewall rules are given to the computer by network providers. You can follow the strategy mentioned below to resolve the Office error 30101-13:

Disabling the Firewall

This error can be fixed by disabling the Firewall and then installing the Microsoft Office again. Follow the steps mentioned below to disable the Firewall:

  • Go to “Control Panel”
  • Open “ System and Security”
  • Search for “Windows Firewall”
  • Select “Turn Windows Firewall On or Off”
  • Click on “Turn Off  Firewall” for public and private network
  • Check if the error code 30103-13 is resolved by installing or updating Microsoft Office

Disabling the Antivirus

If the error is not resolved with disabling the Firewall, then you need to disable the Antivirus that is installed on the computer. Steps to do that are present below:

  • Go to the installed application of Antivirus on the Computer
  • Open “Settings” and search for real-time protection
  • Select  “Turn Off” for real-time protection
  • Go to “Antivirus Firewall”
  • Select “Turn Off” for Antivirus Firewall
  • Select the confirmation command
  • Check if the error code 30103-13 is resolved by installing or updating Microsoft Office

System File Checking Scan

The error can also occur due to corrupted files or system file issues. System File checking scan can be done for the replacement of the corrupted files. Follow the steps to carry out the SFC scan:

  • Go to the command prompt
  • Enter “sfc/scannow”
  • It will start the scanning process
  • Let the scan get completed
  • Now try installing the Office to check if the error code 30103-13 is fixed

Repairing of the Registry

  • Go to the Registry Editor
  • Remove the already installed registry
  • Search for the keys mentioned below and remove them

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0

HKEY_CURRENT_USER\Software\Microsoft\Office\12.0

HKEY_CURRENT_USER\Software\Microsoft\Office\14.0

HKEY_CURRENT_USER\Software\Microsoft\Office\15.0

HKEY_CURRENT_USER\Software\Wow6432Node\Microsoft\Office\11.0

HKEY_CURRENT_USER\Software\Wow6432Node\Microsoft\Office\12.0

HKEY_CURRENT_USER\Software\Wow6432Node\Microsoft\Office\14.0

HKEY_CURRENT_USER\Software\Wow6432Node\Microsoft\Office\15.0

  • Change the values of DWORD to 0 and 1 for the following keys
  • LicenseServers
  • LicenseServersRedirection
  • AutoExpandDLsEnable
  • PassportAuthProvider

The removal and reinstallation of Office to fix the error 30103-13

  • Go to “ Control Panel”
  • Select the option of “Uninstall programs and features”
  • Open “Microsoft Office” from the drop-down menu
  • Uninstall the Microsoft Office
  • After the completion of the uninstall process, run the Office setup for the installation of Microsoft Office

For any further assistance, you can visit the website www.office.com/setup and get the guidance for your Office related queries.

Kaylee Smith is a self-professed security expert; She has been making the people aware of the security threats. Her passion is to write about Cybersecurity, malware, social engineering, Games,internet and new media. He writes for Ms-Office products at www.office.com/setup or office.com/myaccount .

Leave a Reply

Close Menu